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iPhone X not locating printer

iPhone X will not locate printer

iPhone X, iOS 15

Posted on Apr 24, 2022 2:15 PM

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Question marked as Best reply

Posted on Apr 24, 2022 4:03 PM

Hi,


Would it be correct to assume that your printer is listed in About AirPrint - Apple Support as a supported AirPrint model? If so, in order to print, the iPhone and the printer must be connected to the same network (Wi-Fi router).


If all settings are OK, and If there are difficulties with AirPrint, you could try the following procedure:

Power off the Wi-Fi router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


If not an AirPrint printer, please post back with the exact model.

1 reply
Question marked as Best reply

Apr 24, 2022 4:03 PM in response to jaye148

Hi,


Would it be correct to assume that your printer is listed in About AirPrint - Apple Support as a supported AirPrint model? If so, in order to print, the iPhone and the printer must be connected to the same network (Wi-Fi router).


If all settings are OK, and If there are difficulties with AirPrint, you could try the following procedure:

Power off the Wi-Fi router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone. Finally, power on all other devices/computers.


If not an AirPrint printer, please post back with the exact model.

iPhone X not locating printer

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