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iphone stuck on iphone unavailble

hello my iphone is displaying iphone unavailable, i have tried to erase the iphone but it will not take. Any help in this matter would be greatly appreciated

iPhone 11, 15

Posted on Apr 24, 2022 8:13 PM

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Question marked as Best reply

Posted on Apr 24, 2022 8:31 PM

I understand that your iPhone is in an "Unavailable" status. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to reset your iPhone when you forgot the passcode


Axel F.

2 replies
Question marked as Best reply

Apr 24, 2022 8:31 PM in response to barret712

I understand that your iPhone is in an "Unavailable" status. You will have to reset the passcode to your iPhone by following the instructions in this guide published by Apple 👉  If you forgot the passcode or if your iPhone has been disabled. You will need a computer to execute this procedure and all the data on your iPhone will be erased.


Hopefully, you have a backup created on 👉 iCloud and/or on a computer. If you do then, you can 👉 Restore your iPhone from the backup file once your passcode has been reset and the iPhone has been returned to factory settings by the procedure in the link above.


If your iPhone or iPad has iOS 15.2 or higher installed, then review this guide published by Apple 👉 How to reset your iPhone when you forgot the passcode


Axel F.

Apr 24, 2022 8:28 PM in response to barret712

barret712 Said:

"iphone stuck on iPhone unavailble: hello my iphone is displaying iphone unavailable, i have tried to erase the iphone but it will not take. Any help in this matter would be greatly appreciated"

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Troubleshooting a Locked iPhone:



Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

iphone stuck on iphone unavailble

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