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savananh2298 Author

Level 1

4 points

iCloud

Why is my iCloud locked?? In my iTunes store

iPhone XS Max, iOS 15

Posted on Apr 25, 2022 1:18 AM

Top-ranking reply

Ingo2711

Level 9

73,221 points

Posted on Apr 25, 2022 2:09 AM

Has your account been disabled? Contact Apple Support about that, only they can help in this situation:

...

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

...

copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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