My Mac won't import photos from my iPhone. Did everything in the article. Get a message saying Preparing to Import. Now what?
my Mac is stuck in "Preparing photos for import"
What do I do to get photos from iPhone to Mac?
iPhone XR, iOS 15
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Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files