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I can’t update my iphone

I can’t update my iphone it appears: update requested since a week ago

iPhone 11, iOS 15

Posted on Apr 25, 2022 12:36 PM

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Question marked as Best reply

Posted on Apr 25, 2022 12:39 PM

Marianasalinasc wrote:

I can’t update my iphone it appears: update requested since a week ago

If your iPhone, iPad, or iPod touch won't update - Apple Support

2 replies

Apr 25, 2022 12:40 PM in response to Marianasalinasc

To update over the air from the phone all of these requirements must be met:

  • You need at least 6 GB of free storage
  • You must be connected to a Wi-Fi network (and not a personal hotspot)
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode
  • You cannot still have a beta version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

I can’t update my iphone

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