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I recently had to dispute an amount with my bank for fraudulent activity. After the dispute was processed I notice balance adjustments on my Apple Cash account totaling to the disputed amount. I can’t seem to get the balance removed even though it was found as fraudulent and not approved by me. Has anyone else had this issue and how should I resolve it without being out the disputed amount of money?
This is a user to user community, we’re all here to help and answer questions. However, no one here has access to any of your personal or financial information.
If this issue is related to your Apple Card MasterCard, please reach out to Goldman Sachs for assistance resolving your issue,
CONTACTING — Goldman Sachs Bank
• Using Messages; chat with an Apple Card specialist
• Call toll-free at 877-255-5923; or
• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.
If this issue is related to Apple Cash you’ll need to contact Green Dot Bank, as they service your Apple Cash account,
Contact Green Dot Bank by calling (877) 233-8552, by mail at P.O. Box 5100, Pasadena, California 91117, or visit www.greendot.com.
If your issue is about an Apple Gift Card, please contact Apple Support at 1-800-MY-APPLE
Balance adjustment and negative balance
