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iPhone 13 pro max, UPS delivered an empty box to me

I placed an order online through apple website for iPhone 13 pro max (gold, 256gb). I received an empty box from UPS on April 25, 2022. The package been torn and is already opened. the iPhone is missing and I am not able

to call contact apple.

I wonder if this has happened to anyone else ?





[Image Edited by Moderator to Remove Personal Information]

Posted on Apr 25, 2022 7:31 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2022 7:54 PM

I’m sure it HAS happened to others, but that’s irrelevant to your case.


You NEED to report this to Apple.


They will initiate an investigation w/ the carrier and take the appropriate actions.


There should be a contact on your online ordering / tracking updates.




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iPhone 13 pro max, UPS delivered an empty box to me

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