You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleted files/folders after First Aid

Hello all,


During the night I was using my 400GB sandisk SD card when all of a sudden. I saw some something really strange happen to one of my folder with a lot of family videos, the folder was completely empty! Then I went to eject the sd card and got an error message saying something a long the lines that the ds card had issues getting ejected and then it gave me the option to force eject it, which I did. I inserted the sd card again and now it said that it wasn’t recognized anymore by my MacBook Pro (which is up to date) :( I went to insert it into my Microsoft Surface Go 2 and it said that it couldn’t read it and it needed to be formatted. I canceled that option of courses. Then I tried “First Aid” on my Mac, I select my sd card but I noticed that it had given it a different name, I proceed with the first aid and it said it was successfully but then nothing showed up on my computer to select my sd card, thus I ejected it from the First Aid window and put it back in. The sd card showed up on my desktop but it said “Untitled” I went into look and saw that a handful of folders had disappeared!!! I am at this time extremely frustrated. I’m trying this recovery software “iBoySoft Data recovery” to see if a miracle can happen. If any of you had this happen to and found a way to fix it please please help me out with a solution. They were really important files that I currently can’t access anymore T_T

iPhone 8 Plus, iOS 15

Posted on Apr 26, 2022 12:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2022 3:08 AM

I doubt first aid damaged anything. However, it's very possible the SD card was corrupted. How? Who knows; things happen. SD cards are not the best choice for long term storage of important documents; in my opinion they are the absolute last choice. I get they're convenient, small and all that but of the ones I've owned over the years, I now have two remaining I never use. If your card shows to be empty of data, it's likely just that ... empty of data.


A far better backup solution is external HDDs. The technology is mature and for the most part very reliable. Even then, I replace them at 5 year intervals because all devices are working toward their demise regardless of how expensive or highly rated they are. Time Machine (or perhaps Carbon Copy Cloner or SuperDuper!) is your friend. Every one of our 5 Macs have two external drives for backup redundancy as I've lost data too. In fact, there are two kinds of computer users: those who have lost data, and the who will. My solution is a solid back up plan, a discovery recovery plan and the discipline to keep them both working.

5 replies
Question marked as Top-ranking reply

Apr 26, 2022 3:08 AM in response to alex_apple007

I doubt first aid damaged anything. However, it's very possible the SD card was corrupted. How? Who knows; things happen. SD cards are not the best choice for long term storage of important documents; in my opinion they are the absolute last choice. I get they're convenient, small and all that but of the ones I've owned over the years, I now have two remaining I never use. If your card shows to be empty of data, it's likely just that ... empty of data.


A far better backup solution is external HDDs. The technology is mature and for the most part very reliable. Even then, I replace them at 5 year intervals because all devices are working toward their demise regardless of how expensive or highly rated they are. Time Machine (or perhaps Carbon Copy Cloner or SuperDuper!) is your friend. Every one of our 5 Macs have two external drives for backup redundancy as I've lost data too. In fact, there are two kinds of computer users: those who have lost data, and the who will. My solution is a solid back up plan, a discovery recovery plan and the discipline to keep them both working.

Apr 26, 2022 2:11 PM in response to ku4hx

Thanks for your quick response and guidance, friend. Turns out “iBoySoft Data Recovery” came in handy and is recovering a lot of the files that got lost in the incident, not all but a lot.


Regarding backing up data to a HDD, I do have one from Western Digital (4TB) but I use it as an external storage for my PlayStation 4. I was wondering if I can still use it to store other stuff other than games, like data from my SD cards? Is it possible? after I had to reformatted to use it with my PS4 ¿?

Apr 28, 2022 3:24 AM in response to alex_apple007

You can use it to store computer data of pretty much any type. Files are files but if you put non Apple format files on it, your Mac won't read them natively.


Don't make the mistake of using a data storage drive for Time Machine. You can do that but it's a decidedly bad mistake. TM should have a dedicated drive, better yet a couple of them for enhanced data security.


All drives of any time need to be formatted for the machine they are to be used on. Unless you create partitions, which is not always a good idea, the whole drive must be a single format. If two devices can use the same format, yes you can store both types on the same drive. But then if you lose the drive, your lose data from both machines. Drives fail; not partitions.



Deleted files/folders after First Aid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.