spport.apple.com/mac/starup-2002F

Hi ! My great friend

I had problem with my Mac book air 11cnh early 2015

I had restored OS to factory but got Error “spport.apple.com/mac/starup-2002F”

I had tried many times to macOS Recovery but I didn’t

I have any idea pleaser help me

Best regard

Mr. Viengxaywcs