Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone 13 is stuck in the install now mode

iPhone 13

iPhone 13

Posted on Apr 26, 2022 10:48 AM

Reply
Question marked as Best reply

Posted on Apr 26, 2022 11:39 AM

Guessing that you have tried to update iOS and install now is grayed out?


Check

• you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

• Plenty of spare storage – 6GB at least.

• on charge with more than 50% charged,

• low power mode turned off.

• Fully working cellular network connection via your SIM.

• Check Settings, General to make sure you have no Beta profile installed.

• no VPN installed (Check Settings, General, VPN & Device Management)



Resources:-

Update iphone

Update your iPhone, iPad, or iPod touch - Apple Support


Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)


or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)


KB Article - Iphone will not update

If your iPhone, iPad, or iPod touch won't update - Apple Support



1 reply
Question marked as Best reply

Apr 26, 2022 11:39 AM in response to Sheevie

Guessing that you have tried to update iOS and install now is grayed out?


Check

• you are on a good Wi-Fi, (from 15.4 iPhone 7 up, you may be offered cellular update)

• Plenty of spare storage – 6GB at least.

• on charge with more than 50% charged,

• low power mode turned off.

• Fully working cellular network connection via your SIM.

• Check Settings, General to make sure you have no Beta profile installed.

• no VPN installed (Check Settings, General, VPN & Device Management)



Resources:-

Update iphone

Update your iPhone, iPad, or iPod touch - Apple Support


Learn how to update your iPhone via recent Macs here:-->

Update your iPhone, iPad or iPod touch with the Finder – Apple Support (UK)


or older Macs and PC here:-->

Update your iPhone, iPad or iPod touch with iTunes – Apple Support (UK)


KB Article - Iphone will not update

If your iPhone, iPad, or iPod touch won't update - Apple Support



My new iPhone 13 is stuck in the install now mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.