TurboTax activation code

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Level 1

14 points

TurboTax activation code

I initially loaded 2021 Turbotax on an external SSD drive running Catalina. I couldn't run that version of the TT software on my iMac, which has Mojave, because I still had software that would not run on Catalina. I completed my 2021 taxes using that TT on the external SSD running Catalina. Because Intuit stated that I will need to update my OS to Big Sur for next years Turbo Tax, I have since updated my computer to Big Sur and was wanting to copy the TT 2021 to my fusion drive but I found that I no longer have nor could find my original CD that I purchased at Sam's Club. When I copied the TT software over from the external SSD drive to intern fusion drive, the software wanted the 16 digit activation code; which I don't have.

My question to the community is: Where does the TurboTax software put that activation code in the MacOS, so that I can retrieve it. Intuit was unable to help. Thanks for any help you might be able to offer.

CW

iMac 27″, macOS 11.6

Posted on Apr 26, 2022 4:16 PM

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Answer 1

MVegas21

Community Specialist

Apr 27, 2022 10:52 AM in response to cwfromtx

Hi cwfromtx,

According to their site, If you downloaded it directly from TurboTax.com, you can find your license code:

On your order confirmation screen.
In your email confirmation.
In your My downloads folder.

There's more information here: Turbo Tax Help. For additional support, reach back out to Turbo Tax Support.

Best regards.

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Answer 2

cwfromtx Author

Level 1

14 points

Apr 28, 2022 3:53 PM in response to MVegas21

Thanks for trying; but, I have already exhausted all efforts with TurboTax. I purchased a CD from Sam's Club and Turbotax doesn't have any of their data and couldn't help. She said they could point me in the right direction is OS if it was Windows based but alas I have a Mac. So that is why I thought the Apple Community might be able to help.

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TurboTax activation code

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