iMessage doesn’t work after iOS 15.4.1 update

iOS 15.4.1 crashed 2 iPhone 11 Pros and 4 iPads, all were fine before this update.

tried every suggestion to fix, including restore via iMac. Nothing worked.

can’t use iMessage, and phones freeze with blank screen so can’t make or answer phone calls.

carrier AT&T refreshed cellular signal, didn’t help

problem is not the devices, problem is the ios 15.4.1 update.


iPhone 11 Pro, iOS 15

Posted on Apr 26, 2022 4:26 PM

Reply
1 reply

Apr 27, 2022 10:56 AM in response to reefpolice

Hello reefpolice,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with iOS 15.4.1. When you say they crashed, what specifically do you mean? Do the iPhones and iPads not start up? Is there an issue with cellular signal only? The more details you can provide us, the better we can assist you. When you restored them with your Mac, did you set them up as new or restore them from a backup?


We hope this helps.


Cheers!

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iMessage doesn’t work after iOS 15.4.1 update

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