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Kp7736 Author

Level 1

4 points

Sound off is not working

Sound off button is not working

Posted on Apr 26, 2022 6:37 PM

Top-ranking reply

ChrisJ4203

Level 10

230,756 points

Posted on Apr 26, 2022 7:03 PM

Use the Get Support link at the top of the page to contact Apple Support. That is a hardware part, so there isn't anything else you can do to troubleshoot it. Apple will need to examine the device and they will explain your options. If you have an Apple Store close by, you can make a Genius Bar appointment and let them look at it there. Genius Bar Reservation and Apple Support Options - Apple

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Sound off is not working

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