iPhone 12 Pro won’t charge on MagSafe charger. Bought new MagSafe still won’t charge

I have the same issue took into a authorised store to discover that there is a problem with phone confirmed the MagSafe is genuine as works on my daughters iPhone 13 and you can see in settings general about

on my 12 pro is not shown in the about section?? Although lightning symbol is on it does not charge

maxfromdetroit Said:

"iPhone 12 Pro won’t charge on MagSafe charger. Bought new MagSafe still won’t charge"

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Troubleshooting iPhone Charge:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

1. Go To: Settings
2. Tap: Battery
3. Tap: Battery Health
4. View: [the percentage]
5. Is it 80% or less?  If so, it is time for a new battery.

III. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

IV. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• If your iPhone or iPod touch won't Charge -Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support