What does it mean when it says "phone not allowed"

My dad gave me his old iPhone 5 for my travels. We have used this iPhone as a travel phone in the UK, Germany, and Nigeria. When I tried to insert a brand new Korean sim card, it says "no service". Under About>network, it says "phone not allowed". But under carrier, it is showing the correct carrier. Why is the iPhone not connecting?

iPhone 5, iOS 10

Posted on Apr 27, 2022 12:11 AM

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Posted on Apr 27, 2022 1:06 AM

Hey there,


See ☞ If you see No Service or Searching on your iPhone or iPad - Apple Support

~

Or if you see “ SIM not supported “ see this article ☞ How to unlock your iPhone for use with a different carrier - Apple Support


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What does it mean when it says "phone not allowed"

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