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iPhone is black but still vibrates for notifications

my phone screen is black but I can still feel it vibrating when I get a notfication


[Re-Titled by Moderator]

Posted on Apr 27, 2022 3:18 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2022 3:25 AM

Two basic troubleshooting steps to perform:


A "forced" restart of your iPhone:---> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, It might be a hardware (battery? Screen? other internal component?) failure.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Question marked as Top-ranking reply

Apr 27, 2022 3:25 AM in response to helpppppp-mee

Two basic troubleshooting steps to perform:


A "forced" restart of your iPhone:---> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, It might be a hardware (battery? Screen? other internal component?) failure.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Reply

iPhone is black but still vibrates for notifications

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