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Uygulama sorunu çalışmaması

Apple store den indirmis oldugum shootingplus oyun konsol uygulamasi oyun icerisin de islem görememekte ve arka plan da uygulama çalışmıyor bunun icin nerden ve nasıl bir destek alabiliriz kullanmis oldugum cihaz ipad 9.nesil wifi bu gondermis oldugum oyun konsolu uygulamasi apple store de var fakat uygulama güncelleme sorunun dan dolayi islem görmüyor bilginize

iPad 2, iOS 9

Posted on Apr 27, 2022 5:43 AM

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Question marked as Best reply

Posted on Apr 28, 2022 12:21 PM

Hey there okan293,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


To make sure we understand the issue correctly, you're having issues with an app that you downloaded from the App Store? If so, this article can resolve most third-party app issues:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 If the issue persists with a specific app, we recommend contacting the app developer:


How to contact an app developer - Apple Support


If we did not understand the issue correctly, please elaborate, so we can better assist you.


We hope this helps.


Have a great day!



5 replies
Question marked as Best reply

Apr 28, 2022 12:21 PM in response to okan293

Hey there okan293,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


To make sure we understand the issue correctly, you're having issues with an app that you downloaded from the App Store? If so, this article can resolve most third-party app issues:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

 If the issue persists with a specific app, we recommend contacting the app developer:


How to contact an app developer - Apple Support


If we did not understand the issue correctly, please elaborate, so we can better assist you.


We hope this helps.


Have a great day!



Apr 28, 2022 12:15 PM in response to MVegas21

The shootingplus game console application that I downloaded from the Apple store cannot be processed in the game and the application does not work in the background. Where and how can we get support for it? The device I use is ipad 9th generation wifi. This is the game console application I have sent, there is also the apple store, but the application update problem For your information, it is not processed because of




Uygulama sorunu çalışmaması

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