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Freezing

My 8 year old Macbook Air 13" keeps either freezing shortly after restart or wouldnt start but is just showing a white screen, sometimes with a square with a question mark. is it fixable or ready to be trashed?

MacBook Air 13″, macOS 10.13

Posted on Apr 27, 2022 12:00 PM

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Question marked as Best reply

Posted on Apr 27, 2022 12:12 PM

Try the following:


Update macOS.

Try Safe Mode.

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


Click ▶︎ Start a Repair Request.


Need more help?



1 reply
Question marked as Best reply

Apr 27, 2022 12:12 PM in response to MRosbach90

Try the following:


Update macOS.

Try Safe Mode.

Use Apple Diagnostics to test your Mac.


If that does not help, then get expert service and support at the Genius Bar.


Click ▶︎ Start a Repair Request.


Need more help?



Freezing

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