why my iphone 13 cannot install shopee?

why my iphone 13 cant install shopee. It stated that the app not available in your country while my husband’s can.

iPhone 13 mini, iOS 15

Posted on Apr 27, 2022 5:51 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2022 12:10 PM

Hello norfarhanim,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. Since this specific message appears, we believe that your Apple ID country/region isn’t the same as your husband’s.


Manage your Apple ID -- Using this link, sign into the Apple ID website, choose “Personal Information” from the left and check which country/region your’s and your husband's Apple ID is set to. If they’re different, that particular app is available in the country/region your husband is using and it isn’t available in yours.


We hope this helps.


Cheers!


1 reply
Question marked as Top-ranking reply

Apr 28, 2022 12:10 PM in response to norfarhanim

Hello norfarhanim,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. Since this specific message appears, we believe that your Apple ID country/region isn’t the same as your husband’s.


Manage your Apple ID -- Using this link, sign into the Apple ID website, choose “Personal Information” from the left and check which country/region your’s and your husband's Apple ID is set to. If they’re different, that particular app is available in the country/region your husband is using and it isn’t available in yours.


We hope this helps.


Cheers!


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why my iphone 13 cannot install shopee?

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