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9.99 has been taken out of my bank and I don’t know why

Why has 9.99 been taken out of my account

Posted on Apr 27, 2022 11:22 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2022 11:23 PM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


2 replies
Question marked as Top-ranking reply

Apr 27, 2022 11:23 PM in response to philomena178

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


Avoid accidental purchases

  1. If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
  2. If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support



It could be Phishing


Apr 27, 2022 11:31 PM in response to philomena178

philomena178 Said:

“Why has 9.99 been taken out of my account”

———-


Secure your Account:

Having suspicious activity with your account, someone likley has your credentials. So, do three Things:


Re-Associate All Devices:

Disassociate all devices from your Apple Account, first.  Sign out of iCloud on all of your devices.. Go here to check the devices associated to your account: Check your Apple ID Device list to See where you're Signed in - Apple Support. Then, log in to your Apple iCloud Account on each device.


A. Verify Your Devices:

Verify that your the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support


B. Consider Modifying your Credentials:

By all means, consider modifying your credentials, starting with a new password.


C. Change the Password and Passcode:


9.99 has been taken out of my bank and I don’t know why

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