0.5 camera stopped working
Just randomly wide angle camera stopped working was wondering if it’s hardware or a soft wear problem
iPhone 11 Pro Max
Question marked as
User profile for user:
MichaelB2019
User level:
Community Specialist
Hi Masonemp123,
Thanks for coming to Apple Support Communities for help today.
From your description, it sounds more likely to be a problem with that single lens. These steps might help: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
"If the camera isn't working
- Remove any case, accessory, or film that might block the camera or that places a magnet near the camera.
- Test the camera by trying to take a photo.
- If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
- Restart your iPhone, iPad, or iPod touch.
- Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button
."
However, if the issue continues, it's likely going to require service. Please Contact Apple Support.
Have a fantastic day!