The need to have AssistiveTouch turned on for App Downloads and for Apple Card payments on my iPhone just started three days ago. Why? How can I get around these extra steps?
iPhone 13
You have some other setting that is conflicting with the Side button.
Go to Settings/Face ID & Passcode and make sure the switch for iTunes & App Store is on.
Also, Settings/Accessibility/Touch and make sure all Touch Accommodations switches are off.
And as a last resort Settings/General//Transfer or Reset Phone/Reset/Reset All Settings
You have some other setting that is conflicting with the Side button.
Go to Settings/Face ID & Passcode and make sure the switch for iTunes & App Store is on.
Also, Settings/Accessibility/Touch and make sure all Touch Accommodations switches are off.
And as a last resort Settings/General//Transfer or Reset Phone/Reset/Reset All Settings
There is no connection between Assistive Touch and app downloads. If you turn off Assistive Touch what do you see when you go to download an app or use the Wallet?
https://share.icloud.com/photos/019kPJHRZTHsN1e2mxpW6z95w
take a look at this screen shot for the answer.
What it says is:
AssistiveTouch is Off
To confirm with Face ID, turn
on AssistiveTouch in Settings.
Okay. Settings
Do you mean when using the Wallet, or when making a purchase in the App Store?
For the Wallet go to Settings/Wallet and turn on Double-Click Side Button.
Would it help to remove snd reload the Apple Card?
Your suggested settings were verified. App Store works correctly. I will test Apple Card at a store today.
My phone was not jailbroke by me. The last time that I programmed anything was in 2000 and that was using LotusScript.
Something is very wrong with your phone. Any chance you jailbroke it?
This message first appeared three days ago. It is a new issue that senior Apple Support technicians could not get their arms around.
Your suggestions worked for app download, but not for double click on Apple Card.
Apple Card at a store did not work at all. I experienced the same AssistiveTouch message as before.
Why is AssistiveTouch required to be turned on for App downloading and paying with Apple Card?
