App Store password

the apple id store keeps saying my password is incorrect but it is not

Posted on Apr 28, 2022 12:54 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2022 5:54 PM

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -        

2 replies
Question marked as Top-ranking reply

Apr 28, 2022 5:54 PM in response to cb750k2

Try signing out of the App Store/iTunes, restart, and then sign back in. Check the updates to see if the apps requiring an update are in your Purchases History. If they aren't in your Purchases History, you can delete the app, and download it using your current Apple ID if desired. If the apps are in your Purchases History, contact iTunes Support.


Purchase History Review  *


See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call   -       


If necessary, try Twitter


Apple on Twitter   -        

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App Store password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.