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Bumfluff_01 Author

Level 1

4 points

How do you turn on your Face ID?

How do you turn on your Face ID

[Re-Titled by Moderator]

iPhone X, iOS 14

Posted on Apr 28, 2022 8:20 PM

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Top-ranking reply

Level 10

231,242 points

Posted on Apr 28, 2022 8:23 PM

Two issues for you. First, your battery is too low to set up. Plug the iPhone in and let it charge to 80% and turn off Low Power Mode. Then try to activate Face ID. If you still experience the same error message, see this.

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

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Top-ranking reply

Level 10

231,242 points

Apr 28, 2022 8:23 PM in response to Bumfluff_01

Two issues for you. First, your battery is too low to set up. Plug the iPhone in and let it charge to 80% and turn off Low Power Mode. Then try to activate Face ID. If you still experience the same error message, see this.

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. Genius Bar Reservation and Apple Support Options - Apple

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How do you turn on your Face ID?

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