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iphone unavailable

hi


I have just received a new iphone. When i tried to set it up i now have iphone unavailable showing. How can I remove this to set up my iphone?


Regards

iPhone 11 Pro

Posted on Apr 29, 2022 6:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2022 6:44 AM

You should not see that message on a new phone. Did you buy this phone new or used. If used, take it back for a refund as it will most likely be activation locked as well. If new and this happened after you sent through the setup procedure then follow these instructions. -


How to reset your passcode without a computer if you have iOS 15.2 or higher.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


How to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 29, 2022 6:44 AM in response to lyndon711

You should not see that message on a new phone. Did you buy this phone new or used. If used, take it back for a refund as it will most likely be activation locked as well. If new and this happened after you sent through the setup procedure then follow these instructions. -


How to reset your passcode without a computer if you have iOS 15.2 or higher.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


How to reset your passcode using a computer.

If you forgot your iPhone passcode - Apple Support



iphone unavailable

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