iphone unavailable
hi
I have just received a new iphone. When i tried to set it up i now have iphone unavailable showing. How can I remove this to set up my iphone?
Regards
iPhone 11 Pro
Question marked as
Best reply
You should not see that message on a new phone. Did you buy this phone new or used. If used, take it back for a refund as it will most likely be activation locked as well. If new and this happened after you sent through the setup procedure then follow these instructions. -
How to reset your passcode without a computer if you have iOS 15.2 or higher.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
How to reset your passcode using a computer.
If you forgot your iPhone passcode - Apple Support