You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

your suggestions didn't work i am still getting the spinning wheel

is there any better ideas that actually work


iPhone 8, iOS 15

Posted on Apr 29, 2022 2:29 PM

Reply
5 replies

Apr 29, 2022 2:41 PM in response to jasonatkinson2022

You can try a clean install of your device after a factory reset:


First make sure you have a backup

How to back up your iPhone, iPad, and iPod touch - Apple Support


Then facory reset your device:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


And set it up without a backup. See if the issue persists.


If it still does not work it is a hardware issue and will need service:

Contact Apple for support and service - Apple Support


If that solved it there was a software issue. Try restoring the backup and see if it still works.


if that made the problem come back the backup is the problem


Good luck!

your suggestions didn't work i am still getting the spinning wheel

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.