Limited edition awards missing
The limited edition awards are missing from my iPhone 12 and my series 5 watch. I’ve restarted both, re paired, and my health app saves to iCloud. What other fixes are there?
User profile for user:
Community User
In the watch app;
Tap Notifications then Activity. Allow Notification and be sure to turn on Special Challenges.
The Apple Watch activity badges and achievements are stored in the Health app. So, make sure you are backing up the Health app in your iCloud settings.
On your paired iPhone, open the Settings app.
Choose your Apple ID, then select iCloud.
Scroll down and toggle on the Health app.
Repeat for the Watch app.
Tap iCloud Backup and turn it on, then choose Back Up Now
To get your awards and badges to show up on a new iPhone or Apple Watch, you must backup using either iCloud (always encrypted) or an encrypted iTunes or Finder backup.
If you don’t back up your iPhone, your health and activity data is lost when you upgrade to a new device or erase your current device.
From time to time, the Fitness app and your watch’s Activity app can go pear shaped and that's why achievements aren’t updating.
Close the Fitness app on your iPhone and the Activity app on your watch.
To close an app on iPhone, go to your home screen and swipe up from the bottom to the middle until you see the app preview tiles. Locate the Fitness app and swipe up off the top of your screen to close it.
To close an app on Apple Watch, press the side button and locate the Activity app. Swipe on it and tap the red X to close.
Change the date to the previous month via the iPhone’s Settings > General > Date & Time. Toggle off Set Automatically to do this.
Open the Fitness app and your watch’s Activity app to see if you have the previous month’s challenge.
Close the Fitness and Activity apps again.
Change your date back to the current date via the iPhone’s Settings app.
Open the Fitness and Activity apps again.