All devices are "No Response" in HomeKit

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Level 1

22 points

All devices are "No Response" in HomeKit

Sometime today, HomeKit came to a stop for all non-apple devices in the HomeKit app. Every device says "No Response" except Apple devices (homepods/appleTvs). Everything else whether connected directly to HomeKit through wifi or through a hub (Hue) is unresponsive. I've rebooted everything already and nothing comes up working. I have no idea how to even go about troubleshooting this, minus doing a full HomeKit wipe-out and deleting the entire home and then setting it back up which is absolutely bogus that I have to even consider that.

Posted on Apr 29, 2022 5:24 PM

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Answer 1

Top-ranking reply

mugbear Author

Level 1

22 points

May 2, 2022 4:58 AM in response to kamote0628

I have multiple hubs including 4 HomePods, 1 HomePod mini, and 3 Apple TVs. Unfortunately, adding the last appleTV into my ecosystem (which had my previous HomeKit Home on it still) corrupted my HomeKit setup when it was trying to merge homes and it totally destroyed my set up. This required me removing and adding over 70+ of my devices which is absolutely unnecessary and uncalled for since you guys dont provide a way to roll-back my iCloud HomeKit backups. Once the new appleTV corrupted everything because it couldn't merge properly, it was too late and it destroyed everything.

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Answer 2

kamote0628

Community Specialist

Apr 30, 2022 4:44 PM in response to mugbear

Hi mugbear, We appreciate you reaching out to us. We understand that you are experiencing issues with third-party accessories that are in your HomeKit.

We’d like to gather additional details that may help us be in a better position to assist you. Are you using a HomePod, a HomePod mini, or Apple TV as a home hub?

Is the home hub up to date?

In the meantime, we recommend that you remove an affected accessory, then set it up again.

Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub

Please keep us posted.

Take care!

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Answer 3

Jul 1, 2022 12:16 PM in response to Mushtola

Did you get a response here, mushtola?

same exact issue for me, nothing changed other than iOS updates.

anything via third party hub will no longer connect.

I’ve removed and reset all, to no prevail.

many help appreciated!

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Answer 4

Mushtola

Level 1

17 points

Jul 4, 2022 9:46 AM in response to Mushtola

Sorry, forgot to say, no I didn’t get a response

Thread is rock solid and Apple is fully supporting Thread, along with Matter in due course - HomePod mini and Apple TV latest gen were one of the first devices / hubs to support Thread - and Thread is part of Matter - IoT / smart home devices will be moving away from WiFi and Bluetooth somewhat - with the exception of high data devices such as cameras etc

I’m not looking back…

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Answer 5

mugbear Author

Level 1

22 points

May 2, 2022 4:59 AM in response to andrejs.g

My problem came from an Apple TV trying to merge two HomeKit Home's into one and screwing it up rendering everything unresponsive. I had to manually remove and add back over 70 accessories to gain access back because Apple doesnt provide a way to roll-back iCloud Backups of HomeKit.

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Answer 6

mugbear Author

Level 1

22 points

May 2, 2022 5:01 AM in response to turingtest2

This wasn't the issue. My router fully supports peer-to-peer combinations on the same network. Unfortunately this came from an apple-tv corrupting my HomeKit iCloud file when trying to merge two homes into one.

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Answer 7

Mushtola

Level 1

17 points

May 25, 2022 12:08 PM in response to mugbear

Mines been broke then unbroke for months - on and off but mainly off - rebooting the particular hub sometimes works - failing that restarting the router - then it’s ok for a day or two - three if ya lucky - bring back v14 - v15 is still way too buggy / laggy and seems to be getting worse

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Answer 8

May 1, 2022 9:45 PM in response to mugbear

same exact thing happened to mine. using apple tv as the base. everything’s been working fine for years then they all became unresponsive. can’t figure out how to fix it.

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Answer 9

Mushtola

Level 1

17 points

May 25, 2022 12:20 PM in response to Mushtola

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Answer 10

turingtest2

Level 10

273,729 points

May 2, 2022 3:19 AM in response to andrejs.g

Check your router settings. It is not unknown for an update to enable enhanced security settings which block peer-to-peer communications.

tt2

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Answer 11

Mushtola

Level 1

17 points

Jul 2, 2022 4:36 AM in response to pete.colquitt

Have gone Thread - it’s the only way forward - WiFi is too congested for smart home / IoT - fork out the cash and convert - it’ll save you stress in the long run x

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All devices are "No Response" in HomeKit

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