I need my Face ID to start working
why is my my Face ID not working
iPhone XS, iOS 15
why is my my Face ID not working
iPhone XS, iOS 15
Hi Chinyere55,
Welcome to the Apple Community.
Re: why is my Face ID not working
As the Related Article above your question says:
your iPhone may need a service or an update (Eg: iOS15.4.1 is available)
About iOS 15 Updates - Apple Support
Else:
If your iPhone Face ID has not been disabled for safety reasons
:
Here's another Apple Support article that may help:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
And
If needed:
You might want to take your iPhone into an Apple Store:
a Genius Bar reservation is recommended:
How to make a Genius Bar reservation at your favourite Apple Store, and get help from an Apple expert.
Genius Bar Reservation and Apple Support Options - Apple
or
Apple Support Website:
Contact - Official Apple Support
or
Apple phone numbers around the world
Contact Apple for support and service - Apple Support
All the best :-)
Hi Chinyere55,
Welcome to the Apple Community.
Re: why is my Face ID not working
As the Related Article above your question says:
your iPhone may need a service or an update (Eg: iOS15.4.1 is available)
About iOS 15 Updates - Apple Support
Else:
If your iPhone Face ID has not been disabled for safety reasons
:
Here's another Apple Support article that may help:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
And
If needed:
You might want to take your iPhone into an Apple Store:
a Genius Bar reservation is recommended:
How to make a Genius Bar reservation at your favourite Apple Store, and get help from an Apple expert.
Genius Bar Reservation and Apple Support Options - Apple
or
Apple Support Website:
Contact - Official Apple Support
or
Apple phone numbers around the world
Contact Apple for support and service - Apple Support
All the best :-)
I need my Face ID to start working