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Face ID just stopped working

My Face ID just stopped working …

it’s saying problem was detected with TrueDepth camera ….

Please, how can it be fixed


i tried setting up alternate Face ID, I even had to Reset but it didn’t work


[Re-Titled by Moderator]

iPhone XR, iOS 12

Posted on Apr 30, 2022 3:20 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2022 3:23 AM

If the issue persists (after performing the steps provided in this support article:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support ), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Apr 30, 2022 3:23 AM in response to Bekoks

If the issue persists (after performing the steps provided in this support article:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support ), contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

Face ID just stopped working

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