Why shows camera unknown part

Why Settings shows camera unknown part

iPhone 12 Pro, iOS 15

Posted on Apr 30, 2022 10:00 AM

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Question marked as Top-ranking reply

Posted on May 1, 2022 10:49 AM

Hey there n_pal,


Thanks for reaching out to the Apple Support Communities. If seeing Unknown Part message next to Camera in Settings > General > About, check out the information below that may be able to help:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
• Was replaced with a nongenuine camera
• Was already used or installed in another iPhone
• Isn't functioning as expected
This message doesn't affect your ability to use your iPhone or access your camera.


This information and more details can be found in this link here: About genuine iPhone cameras - Apple Support


We hope that's able to help.


Best regards.

1 reply
Question marked as Top-ranking reply

May 1, 2022 10:49 AM in response to n_pal

Hey there n_pal,


Thanks for reaching out to the Apple Support Communities. If seeing Unknown Part message next to Camera in Settings > General > About, check out the information below that may be able to help:


You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
• Was replaced with a nongenuine camera
• Was already used or installed in another iPhone
• Isn't functioning as expected
This message doesn't affect your ability to use your iPhone or access your camera.


This information and more details can be found in this link here: About genuine iPhone cameras - Apple Support


We hope that's able to help.


Best regards.

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Why shows camera unknown part

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