Frozen phone

My partner's phone is frozen. Iphone 13. Fully charged no buttons working. Unable to hard reset

Posted on Apr 30, 2022 1:28 PM

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deepti248

Level 1

8 points

Posted on May 1, 2022 2:09 PM

In sequence Press volume up once and volume minus then hold power button until apple logo appears

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2 replies

Top-ranking reply

deepti248

Level 1

8 points

May 1, 2022 2:09 PM in response to RENMAN

In sequence Press volume up once and volume minus then hold power button until apple logo appears

Apr 30, 2022 1:31 PM in response to RENMAN

Get expert service and support at the Genius Bar.

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Frozen phone

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