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User profile for user: sewsjill
sewsjill Author
User level: Level 1
10 points

my iphone no longer voices directions from either Apple Maps or Google Maps

I rarely use my maps to navigate while driving, but sometimes this is a must, so I was surprised when needed this feature that NO sound was coming thru my car audio, it used to work and now does not. OK, so I look it up and find that the Sound and Navigation setting is no longer on my phone. But if I ask for map direction volume it sends me to look for Sound and Navigation (really, the search function doesn't even know they removed this setting???)...........So how are we actually supposed to make this feature work?????

Posted on Apr 30, 2022 4:57 PM

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User profile for user: sewsjill
sewsjill Author
User level: Level 1
10 points

Posted on May 1, 2022 2:28 PM

well I tried that an still nothing. And when I did manage to get the voiced directions, at my house not in the car, the volume was so low I could barely hear it, my volume on the phone was all the way up, everything else BOOMs in and this voice is low as to almost not be heard.

I don't understand they things that worked have to stop working due to an iOS update.

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User profile for user: sewsjill
sewsjill Author
User level: Level 1
10 points

May 1, 2022 2:28 PM in response to UTBadger

well I tried that an still nothing. And when I did manage to get the voiced directions, at my house not in the car, the volume was so low I could barely hear it, my volume on the phone was all the way up, everything else BOOMs in and this voice is low as to almost not be heard.

I don't understand they things that worked have to stop working due to an iOS update.

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User profile for user: UTBadger
UTBadger
User level: Community Specialist

May 1, 2022 12:58 PM in response to sewsjill

Hey sewsjill,


We can certainly understand wanting to get those spoken directions and are happy to help. On Apple Maps, you can adjust this simply by just tapping on the speaker icon at the top right of the Maps app when you're actively following directions. You can tap on it and adjust to either no spoken directions, only for alerts, and spoken directions for everything.


For more info and a better look at this, check out: Get driving directions in Maps on iPhone - Apple Support


As for Google Maps, we'd suggest checking out the "Hear voice directions" section here: Use navigation in the Google Maps app - iPhone & iPad


Take care!

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User profile for user: Bill_T1
Bill_T1
User level: Community Specialist

May 1, 2022 2:34 PM in response to sewsjill

Hi sewsjill,


Are you able to confirm other audio plays at the expected volumes inside the vehicle from the iPhone? If so, is it possible to connect your iPhone to the vehicle using a different method such as Bluetooth or cable to see if that changes? If these suggestions don't address the concern, use Get Support to connect with our teams to look into this further.


Regards.

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my iphone no longer voices directions from either Apple Maps or Google Maps

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