Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing contacts

Contacts are duplicated and some are missing. All software is up to date

iPhone XR

Posted on Apr 30, 2022 4:38 PM

Reply
Question marked as Best reply

Posted on Apr 30, 2022 4:52 PM

Hey there,


Troubleshooting Lost Contacts:


I. Enable Contacts in iCloud Settings:

Is Contacts enabled in iCloud Settings? If not, then enable it, and see if it pops up. If so, then it is gone amongst all devices associated to your Apple ID. So, to enable it:

A. Enabling on an iPhone:

Enable Contacts in iCloud:

  1. Go to: Settings
  2. Tap: your name (top item)
  3. Tap: iCloud
  4. Tap: Contacts (so that it is green)

B. Enabling on a Mac:

Is Contacts enabled in Apple ID on your Mac? If not, enable it.

  1. Go to: System Preferences
  2. Click: Apple ID
  3. Enable: Contacts


II. Also, Try the Following:


about duplicated contact See this article ☞ If you see duplicate contacts after setting up iCloud Contacts - Apple Support


1 reply
Question marked as Best reply

Apr 30, 2022 4:52 PM in response to Jbrissman

Hey there,


Troubleshooting Lost Contacts:


I. Enable Contacts in iCloud Settings:

Is Contacts enabled in iCloud Settings? If not, then enable it, and see if it pops up. If so, then it is gone amongst all devices associated to your Apple ID. So, to enable it:

A. Enabling on an iPhone:

Enable Contacts in iCloud:

  1. Go to: Settings
  2. Tap: your name (top item)
  3. Tap: iCloud
  4. Tap: Contacts (so that it is green)

B. Enabling on a Mac:

Is Contacts enabled in Apple ID on your Mac? If not, enable it.

  1. Go to: System Preferences
  2. Click: Apple ID
  3. Enable: Contacts


II. Also, Try the Following:


about duplicated contact See this article ☞ If you see duplicate contacts after setting up iCloud Contacts - Apple Support


Missing contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.