You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 pro max

Hello I recently bought an IPhone 11 pro max

i have a hunch it’s fake.

its show’s features of android phones. How do I check authenticity of my phone


iPhone 7, iOS 14

Posted on May 1, 2022 4:15 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2022 4:26 AM

If you bought it new, using Apple Official channels (Apple Online Shop, Apple Store, Authorized Reseller) it's okay.

Check it's serial number here:--> Find information about your warranty or AppleCare plan - Apple Support


In all other circumstances (second-hand unit, other not official channels) you have no guarantee it is okay, or even jailbroken (but we can't discuss about jailbreak status in this public forum).


Regards

Giulio

1 reply
Question marked as Top-ranking reply

May 1, 2022 4:26 AM in response to kefuoehape

If you bought it new, using Apple Official channels (Apple Online Shop, Apple Store, Authorized Reseller) it's okay.

Check it's serial number here:--> Find information about your warranty or AppleCare plan - Apple Support


In all other circumstances (second-hand unit, other not official channels) you have no guarantee it is okay, or even jailbroken (but we can't discuss about jailbreak status in this public forum).


Regards

Giulio

iPhone 11 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.