Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

trying to restore ipad, and everything goes ok, connection, software extraction, and then 'Unknown error occurred 4010'.go error 4010 '

Trying to restore ipad using itunes on PC (windows 10). Everything is going fine, recovery mode, extracting software, starting restore and get 'Unknown error occured (4010). rebooted everything and got same error. Any suggestions.


Posted on May 1, 2022 7:35 AM

Reply
Question marked as Best reply

Posted on May 1, 2022 7:37 AM

Error #4010 is not explicitly listed by Apple. When your iPad is connected to a computer, these errors are often attributed to a faulty cable - or interference from Anti Virus software.


Try using a different cable, a different USB port - or, at your own risk, temporarily disabling your AV software.


iOS update and restore errors – Apple Support


1 reply
Question marked as Best reply

May 1, 2022 7:37 AM in response to Dbshuman

Error #4010 is not explicitly listed by Apple. When your iPad is connected to a computer, these errors are often attributed to a faulty cable - or interference from Anti Virus software.


Try using a different cable, a different USB port - or, at your own risk, temporarily disabling your AV software.


iOS update and restore errors – Apple Support


trying to restore ipad, and everything goes ok, connection, software extraction, and then 'Unknown error occurred 4010'.go error 4010 '

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.