I'm trying to update my credit card information

If you are trying to update it in the App Store/iTunes, log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

Apple ID payment information - change.  *

▷ Contact an Apple Card Specialist at Goldman Sachs to update your account information. 