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User profile for user: Ws13_Baseball
Ws13_Baseball Author
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Issues unlocking my Apple ID

I reset my password but it still says I have to unlock my account. When I click to unlock it says error and that it is either invalid or not supported. What do I do?


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iPhone 11, iOS 15

Posted on May 1, 2022 8:10 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,147 points

Posted on May 1, 2022 12:12 PM

If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.  *.  I suggest you do this before changing the ID and/or password.

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,147 points

May 1, 2022 5:15 PM in response to Ws13_Baseball

If using IOS 13.4 or later or Catalina 10.15.4 or later, see the Apple Support article(s) below. Link to contact Apple Support at the end of the article.


Screen Time passcode reset.   *


ASC YouTube for how to reset your Screen Time passcode on iPhone, iPad, and iPod touch — Apple Support


If necessary,  you will need to restore the device to factory settings. Do not restore from a backup made when the Screen Time code was active.


Restore to Factory setting.      *



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Issues unlocking my Apple ID

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