You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone locked

My daughter locked her iPhone and cannot remember her password. How do we unlock it without resetting it?


iPhone 12 Pro

Posted on May 1, 2022 11:03 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2022 11:08 AM

Unfortunately you can't unlock it without resetting it.


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

2 replies
Question marked as Top-ranking reply

May 1, 2022 11:08 AM in response to whodatmaui2

Unfortunately you can't unlock it without resetting it.


If your device is disabled or you forgot your passcode, you will need to erase your device


Follow the steps in this article:

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support


If you have a backup you can restore it from that

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Good luck!

iPhone locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.