Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
About a year ago, certain keys (caps lock, tab, and fn) on my MacBook Air stopped working, but I ignored the issue because while inconvenient, these keys were not critical to the work I do.
Yesterday, however, more keys (left shift, left option, and control) stopped working. These keys are important, and this has severely impacted my ability to do my work.
How can I fix this?
Hello BenMcInnis,
If keys aren't responding on your MacBook Air, the information and steps from this link may help: If your Mac doesn’t respond to key presses
If other keys don’t work
You may have accidentally set an option that changes how your keyboard operates.
• Choose Apple menu> System Preferences, click Accessibility
, click Keyboard, then click Hardware. Make sure Slow Keys is turned off. If Slow Keys is on, you must press and hold a key longer than usual before it’s recognized.
• Choose Apple menu > System Preferences, click Accessibility, click Pointer Control, then click Alternate Control Methods. Make sure Mouse Keys is off.
• Choose Apple menu > System Preferences, click Keyboard, then click Input Sources. Select “Show Input menu in menu bar.” Open the Input menu, then make sure the correct keyboard layout is selected.
If you need further assistance, please contact Apple Support. You may be able to reach them here: Get Support
Thanks!
Doesn't sound to me like something you can fix. Try an external keyboard (doesn't have to be from Apple). If it works OK, your internal one is likely damaged.
Certain keys not working on my MacBook Air
