Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

System Preferences crashes, Ive tried all fixes but no go

My system preferences on OS 11.6 Macbook Air crashes and I cannot modify any preferences. I"ve tried resetting the pRam, and other suggestions, like Disc Utility, and nothing works so far


MacBook Air 13″, macOS 11.6

Posted on May 2, 2022 3:50 AM

Reply
Question marked as Best reply

Posted on May 2, 2022 4:36 AM

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


3 - Does the issue present in this mode ?


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.

Similar questions

1 reply
Question marked as Best reply

May 2, 2022 4:36 AM in response to johnalancovey

1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


3 - Does the issue present in this mode ?


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.

System Preferences crashes, Ive tried all fixes but no go

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.