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Hello, I am being charged twice for Apple TV and have been for a while it only shows up on my subscription as once but really needs to be sorted. How do I get my money back and stop it charging me twice?
Hello, I am being charged twice for Apple TV and have been for a while it only shows up on my subscription as once but really needs to be sorted. How do I get my money back and stop it charging me twice?
it only shows up on my subscription as once
Then perhaps the charge is for something else, or for someone else.
If you see 'apple.com/bill' on your billing statement - Apple Support
View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support. This will detail each charge to your Apple ID account.
Does someone else have access to your payment method? Then that person may purchase things that get billed to you.
Are you the organizer of a Family Sharing group with Purchase Sharing active? Then all the group purchases get billed to the organizer.
it only shows up on my subscription as once
Then perhaps the charge is for something else, or for someone else.
If you see 'apple.com/bill' on your billing statement - Apple Support
View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support. This will detail each charge to your Apple ID account.
Does someone else have access to your payment method? Then that person may purchase things that get billed to you.
Are you the organizer of a Family Sharing group with Purchase Sharing active? Then all the group purchases get billed to the organizer.
how you cancel subscriptions How to cancel a subscription from Apple - Apple Support
how you request refunds Request a refund for apps or content that you bought from Apple - Apple Support
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