I have an iPhone 12, 2 of my daughters have iPhone 11 and 1 has iPhone 8. All my messenger photos from years and years have all gone from the daughters with iPhone 11âs the other one on the iPhone 8 are still there. Does anyone know why this has happened and is there a way to restore all these precious photosâŠ.
thank you from Rhana in New Zealand.
Hey rhana165,
If you're using iCloud Photos to store these images, you can check on them using a web browser. All you'll need to do is sign into iCloud using the same Apple ID that's being used on the iPhone 8. Here's a resource to help guide you through accessing the photos from a web browser: View your photos and videos on iCloud.com
If the photos aren't present when checking iCloud Photos from a web browser, you can try sharing the photos from the iPhone 8 with the iPhone 11 using the following article: Share iPhone photos with Shared Albums in iCloud
Take it easy out there!
Hey rhana165,
If you're using iCloud Photos to store these images, you can check on them using a web browser. All you'll need to do is sign into iCloud using the same Apple ID that's being used on the iPhone 8. Here's a resource to help guide you through accessing the photos from a web browser: View your photos and videos on iCloud.com
If the photos aren't present when checking iCloud Photos from a web browser, you can try sharing the photos from the iPhone 8 with the iPhone 11 using the following article: Share iPhone photos with Shared Albums in iCloud
Take it easy out there!
Messenger is not an Apple product or service.
Contact Facebook for support of their products.
Years of messenger photos gone đ
