IMESSAGE NOT WORKING (Error message: iMessage Activation - An error occurred during activation)

My iMessage is not working and it must come blue when I text someone but it is not turn on to the blue color I don’t know why

My iMessage is unsuccessful activation

I have this issue too and the referenced support article steps did not solve it. I’ve factory reset. I’ve updated to the latest iOS.

I spent two hours on the phone with apple support and my call was elevated, at which point I was finally told that there was a bug introduced in iOS 15.4.1 that affected iPhone 13 Pro and iPhone 13 Pro Max users who are on an e-sim. I was told there “is no solution” presently, short of going to your provider and asking for a physical SIM card (which doesn’t help those of us who use an e-SIM so that they can slot in an alternate SIM card for work/travel). The tech I spoke to also told me that this issue is affecting “thousands” of users. Though I haven’t seen many posts about it online, which I find confusing if this is affecting so many people on iOS 15.4.1+. The tech told me an iOS update would be forthcoming that would solve the issue.

I updated to iOS 15.5 yesterday and the problem persists. Not sure if anyone has heard any news about fixes for this specific bug/issue but I remain stuck unable to use iMessage from/to my cellular number. I can only send and receive from my email addresses.

Hey there,

See ☞ If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

I have the same problem how can you help me fix it please

I’m having the same issue. Have been on the phone with apple multiple times who has expedited me to the engineering team who after about two weeks after me sending them screen recordings and screen shots of the issue still has not gotten back to me. I got so frustrated yesterday and brought it to my local apple store who’s only solution for me was to call apple and bring it to the engineering team… so I’m still in the same boat with no solutions still imessaging from my email address instead of my phone number…. This issue is totally unacceptable and for it to be happening to so many people without being fixed and this trillion dollar company continues to do nothing about it is insane to me as a customer who frequently buys their expensive products I expect them to work how they are supposed to work… this has been nothing but a waste of my time for almost a month now

This is a user to use or forum. While the article does tell you to contact Apple if the steps didn’t work, this forum is not the place to do it. Instead contact Apple by call or chat from Contact Apple for support and service - Apple Support

I have an activating my iMessage and FaceTime it showing error during activation

This continually happens to me as well. It’s gotten so insane that now my provider doesn’t even want to help me by giving me another SIM card.

But, somehow the last time it happened (just 5 days ago) I was fortunate enough to get some guy from Apple IT who successfully helped.

I sure hope he’s around today! Because it’s occurred yet again.

It’s been about 7 weeks since I’ve last turned on the IPad and now it’s telling me Imessgae Activation and it keeps on spamming it to where it won’t even let me click out of the app so i did end up getting on Apple Support but nothing seems to be working I’ve already reset my password and everything so I don’t really know what to do now because it keeps telling me IMessage Error or something like that and the only option given is to cancel and it comes right back up

I'm using a physical sim and I have the exact problem as you so I don't think esim is the problem.

I’m having the same issue activated my iMessage, I’ve updated my iOS, contacted my carrier, restart my phone, I’ve done every thing asked of me and it’s still not working

I can’t use my iMessage and I don’t know why

I’ve been having the same issue and it’s incredibly frustrating! No solutions anywhere.