Issue when I disconnect iPad from magic keyboard
ipad touch screen and buttons stop responding when i disconnect it from magic keyboard
after 5-10min it will go haywire then work again.
iPad Pro, iPadOS 15
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ipad touch screen and buttons stop responding when i disconnect it from magic keyboard
after 5-10min it will go haywire then work again.
iPad Pro, iPadOS 15
Disconnect your keyboard, then perform a forced-restart of your iPad before attempting reconnection with the keyboard:
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and keyboard:
Disconnect your keyboard, then perform a forced-restart of your iPad before attempting reconnection with the keyboard:
If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and keyboard:
Issue when I disconnect iPad from magic keyboard