Can’t subscribe
I've been using the coomeet app and I did refund 1 time but now I can't subscribe anymore is there a solution?
iPhone 12 Pro Max, iOS 15
I've been using the coomeet app and I did refund 1 time but now I can't subscribe anymore is there a solution?
iPhone 12 Pro Max, iOS 15
Hey there Vip-hamodeh,
It sounds like you may be able to subscribe using the same Apple ID by changing your subscription information from another device.
Here's a resource that should help with changing your subscription from another device: Change your subscription from Apple - Apple Support
It could also be helpful to reach out to the App Developer to see if there's anything they are able to resolve on their end. Here's a resource on how to find an App Developer's contact information: How to contact an app developer - Apple Support
If you're still unable to use your preferred Apple ID to subscribe, you can always reach out to Apple Support using this link: Official Apple Support
Take it easy out there!
Hey there Vip-hamodeh,
It sounds like you may be able to subscribe using the same Apple ID by changing your subscription information from another device.
Here's a resource that should help with changing your subscription from another device: Change your subscription from Apple - Apple Support
It could also be helpful to reach out to the App Developer to see if there's anything they are able to resolve on their end. Here's a resource on how to find an App Developer's contact information: How to contact an app developer - Apple Support
If you're still unable to use your preferred Apple ID to subscribe, you can always reach out to Apple Support using this link: Official Apple Support
Take it easy out there!
Hello and welcome to Apple Support Communities, Vip-hamodeh!
We understand you're having trouble subscribing in-app. We'd be happy to provide information to help you address this.
Try the steps here: If your payment method is declined in the App Store or iTunes Store - Apple Support
If you continue having issues, please reach out to Apple Support for assistance:
Contact Apple for support and service - Apple Support
Have a great day!
Hi Alma
there is no problem with subscribe because i used another apple ID and it works but i don’t want any other AlD it’s just the options in the App it doesn’t appear to subscribe i think because i did refund onetime before after that it’s stuck same the photo i attached
please i need solution
Can’t subscribe