Can’t subscribe

I've been using the coomeet app and I did refund 1 time but now I can't subscribe anymore is there a solution?

iPhone 12 Pro Max, iOS 15

Posted on May 3, 2022 4:47 AM

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Question marked as Top-ranking reply

Posted on May 4, 2022 2:49 PM

Hey there Vip-hamodeh,


It sounds like you may be able to subscribe using the same Apple ID by changing your subscription information from another device.


Here's a resource that should help with changing your subscription from another device: Change your subscription from Apple - Apple Support


It could also be helpful to reach out to the App Developer to see if there's anything they are able to resolve on their end. Here's a resource on how to find an App Developer's contact information: How to contact an app developer - Apple Support


If you're still unable to use your preferred Apple ID to subscribe, you can always reach out to Apple Support using this link: Official Apple Support


Take it easy out there!


3 replies
Question marked as Top-ranking reply

May 4, 2022 2:49 PM in response to Vip-hamodeh

Hey there Vip-hamodeh,


It sounds like you may be able to subscribe using the same Apple ID by changing your subscription information from another device.


Here's a resource that should help with changing your subscription from another device: Change your subscription from Apple - Apple Support


It could also be helpful to reach out to the App Developer to see if there's anything they are able to resolve on their end. Here's a resource on how to find an App Developer's contact information: How to contact an app developer - Apple Support


If you're still unable to use your preferred Apple ID to subscribe, you can always reach out to Apple Support using this link: Official Apple Support


Take it easy out there!


May 4, 2022 6:50 AM in response to Vip-hamodeh

Hello and welcome to Apple Support Communities, Vip-hamodeh!


We understand you're having trouble subscribing in-app. We'd be happy to provide information to help you address this.


Try the steps here: If your payment method is declined in the App Store or iTunes Store - Apple Support

If you continue having issues, please reach out to Apple Support for assistance:

Contact Apple for support and service - Apple Support


Have a great day!

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