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I don’t know how my Face ID stopped working and how to fix it

Help me fix Face ID don’t work

iPhone X, iOS 13

Posted on May 3, 2022 5:07 AM

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Question marked as Apple recommended

Hi there. Here are some things to try:


1) See this link if FaceID is currently not working, but there is no disabled message: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


2) If you see a message saying FaceID was disabled, see this link: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


Let me know if these worked for you or not.

Posted on May 3, 2022 5:11 AM

1 reply
Question marked as Apple recommended

May 3, 2022 5:11 AM in response to mekhi242

Hi there. Here are some things to try:


1) See this link if FaceID is currently not working, but there is no disabled message: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


2) If you see a message saying FaceID was disabled, see this link: If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


Let me know if these worked for you or not.

I don’t know how my Face ID stopped working and how to fix it

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