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If I am logged out of my icloud account how am I supposed to get my email?

My 12 year old son logged out of his icloud I set up for him. Password has been changed somewhere along the way and now we are locked out. It says that it will send us an email with instructions in the next 24 hours. If we are locked out of icloud and do not have access to that email how are we supposed to do this?


iPod Touch (6th Gen)

Posted on May 3, 2022 3:08 PM

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Question marked as Top-ranking reply

Posted on May 4, 2022 5:51 AM

The Apple ID is signed out from iPad Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

The Apple ID password was changed

  1. Enter your Apple ID password and tap Turn Off. Forgot your Apple ID password

once again sign in with Apple ID and new password with previous account credentials Sign in with your Apple ID - Apple Support

If rescue mail and Apple ID address were same the code can't be accessed as you don't have access to rescue mail address , you can reset the password using security questions and answers , date of birth .

1 reply
Question marked as Top-ranking reply

May 4, 2022 5:51 AM in response to cnolot76

The Apple ID is signed out from iPad Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

The Apple ID password was changed

  1. Enter your Apple ID password and tap Turn Off. Forgot your Apple ID password

once again sign in with Apple ID and new password with previous account credentials Sign in with your Apple ID - Apple Support

If rescue mail and Apple ID address were same the code can't be accessed as you don't have access to rescue mail address , you can reset the password using security questions and answers , date of birth .

If I am logged out of my icloud account how am I supposed to get my email?

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