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How do we access the iCloud account of a deceased relative?

my freind's brother is dead and we dont know neither his icloud nor his password how can we solve this solution


[Re-Titled by Moderator]

iPhone 12 Pro Max

Posted on May 3, 2022 5:31 PM

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Posted on May 4, 2022 1:17 AM

If the account was set up with 2FA and they only remember the Apple ID and password is forgotten recover the account see the article How to use account recovery when you can’t reset your Apple ID password - Apple Support 

If the account was set up with secondary authentication , and have forgotten all account credentials like three answers for security questions , date of birth , rescue mail address and its password and the Apple ID is not signed in the device contact apple support with credit card details in case added Contact Apple for support and service - Apple Support

Read Get a copy of the data associated with your Apple ID account - Apple Support

How to request access to a deceased family member's Apple account - Apple Support



2 replies
Question marked as Best reply

May 4, 2022 1:17 AM in response to Messaikeh

If the account was set up with 2FA and they only remember the Apple ID and password is forgotten recover the account see the article How to use account recovery when you can’t reset your Apple ID password - Apple Support 

If the account was set up with secondary authentication , and have forgotten all account credentials like three answers for security questions , date of birth , rescue mail address and its password and the Apple ID is not signed in the device contact apple support with credit card details in case added Contact Apple for support and service - Apple Support

Read Get a copy of the data associated with your Apple ID account - Apple Support

How to request access to a deceased family member's Apple account - Apple Support



How do we access the iCloud account of a deceased relative?

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