How to make Apple ID balance zero to change region

i want to change country/ region but I can’t change because of credit balance.


[Re-Titled by Moderator]

Posted on May 3, 2022 11:50 PM

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Posted on May 3, 2022 11:55 PM

Contact itunes support and they will 0 it for you. However, please note you will not get the balance back


iTunes - Official Apple Support


62 replies

Jun 1, 2022 12:59 PM in response to satyam116

You need a zero account balance and you need to cancel all your subscriptions. If you have cancelled all subscriptions, but some haven’t expired, contact iTunes Support. You need a valid credit card issued by a bank in the country the store is in and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions.      *


How to cancel Apple TV+.  *


Purchases - Subscriptions not billed through Apple    *


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed    *


Region - Change your iTunes Store, iBooks Store, or App Store country or region.     *


If you have done all the above and are still having problems, contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter  - 





Nov 24, 2022 5:30 PM in response to gulam66

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~



Jun 27, 2024 9:12 AM in response to Sumitt__

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


Take care.


~Katana-San~

Oct 5, 2022 3:23 PM in response to shamal112

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to upper right hand corner and click on Get Support and they can zero it for you or:


Contact Apple for support and service


Also if you are changing regions take a look through this article as well:


Change your Apple ID country or region - Apple Support


~Katana-San~


May 28, 2024 1:55 PM in response to moidu161

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Jun 26, 2024 3:23 AM in response to johncina64

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

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How to make Apple ID balance zero to change region

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